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FAQ

Frequently asked B2B questions

Answers to common questions about MOWXI product categories, customization, samples and B2B cooperation.

Which product categories does MOWXI supply?+

Cream Whipper Dispensers and Soda Siphons are the two primary categories. Drinkware, Kitchen Tools and Bar & Serving are secondary categories, with published model details available through the product catalogue.

Who does MOWXI work with?+

Brands, importers, wholesalers and distributors sourcing houseware programs for international markets. This website is designed for B2B product inquiries and project-based cooperation.

Does MOWXI support custom logo and packaging?+

Yes. Custom logo application and custom packaging are supported. The applicable method, position and constraints are confirmed per project after artwork review.

Are samples available?+

Samples are available on request. For MX-SDA and MX-SDP, the limit is one piece per request. Sample pricing and other commercial terms are confirmed privately per product and project during the inquiry stage.

Which cream whipper capacities and materials are currently published?+

Five 500 ml models are published: MX-500AB with an aluminum body and standard black finish; MW-CW500SS2 in 304 stainless steel with a customizable sleeve; MX-500SSZ in stainless steel with a zinc alloy charger holder; MX-500SST in double-wall stainless steel; and MX-500SSM in mirror-finish single-layer stainless steel with a zinc alloy charger holder. Grade is not specified for the three MX-500SS models. MX-500AB and MW-CW500SS2 have a 12-piece minimum order; the three MX-500SS models have a 1-piece minimum order. All have colour-box packaging except MX-500SSM, which has box packaging. Final specifications and packaging are confirmed in writing per order.

What is the current soda siphon range?+

Three 1 litre models are published: MX-SDA (corresponding code MW-SD001) in aluminium, MW-SD002 in 304 stainless steel and MX-SDP (corresponding code MW-SD003) in PC plastic. Minimum order is 12 pieces for MX-SDA and MW-SD002, and 500 pieces for MX-SDP.

What is the difference between a cream whipper and a soda siphon?+

A cream whipper is used with N2O chargers to whip cream and similar preparations, while a soda siphon is used with CO2 to carbonate water and beverages. The two use different gases and are not interchangeable.

What quality-control activities are documented for the cream whipper?+

For the MX-500AB, published inspection records cover coating adhesion spot checks, standard 8g N2O charger fitting and function checks, pressurized immersion leakage observation, and dimensional and packing checks. Sampling levels and acceptance criteria are confirmed per order.

How are MOQ, specifications, packaging and lead time confirmed?+

Published figures describe the current standard configuration. Final minimum order, specifications, packaging, pricing and timing are confirmed in writing per product, order and project before production.

How do I request a quote?+

Send your category, target quantity, destination market and any logo or packaging requirements through the inquiry form, by email to Vivian@mowxi.com, or on WhatsApp. One MOWXI contact follows up with a written quotation.

Still have questions? Chat on WhatsApp.

Send your question directly to Vivian Hu and we will reply during business hours.

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